Refund policy

All sales are final, no refunds! 

Exchanges are only allowed if the wrong item was sent by the seller. 

To be eligible for an exchange, your item must be in the same condition that you received it, unworn and/or unused, and in its original packaging. Exchanges must be of equal value to the original item purchased. You have 14 days to email us to request an exchange.


To start an exchange, you can contact us at mhandmadehaven@outlook.com.

If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. If the item is returned in a compromised nature, there will be no exchange and no refund issued. 

You can always contact us for any questions at mhandmadehaven@outlook.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.